Refund Policy
Thank you for subscribing to KloudFox. If you are not entirely satisfied with our service, we’re here to help.
1. Subscriptions
KloudFox offers various subscription plans. By subscribing, you agree to the terms and conditions outlined below. If you have any questions, please contact us.
2. Refund Eligibility
We offer a 60-day money-back guarantee for new subscribers. If you are not satisfied with our services within the first 60 days of your subscription, you may request a full refund. After this period, no refunds will be provided.
3. How to Request a Refund
To request a refund within the eligible period, please contact our support team:
- By email: [email protected]
- By visiting this page on our website: https://kloudfox.com/contact-us/
Please include your account details and the reason for the refund request. We will review your request and notify you of the status within a reasonable timeframe.
4. Refund Processing
If your refund request is approved, we will initiate a refund to your original method of payment. The credit will be processed within a certain number of days, depending on your card issuer’s policies.
5. Changes to Subscription Plans
You may upgrade or downgrade your subscription plan at any time. Changes will take effect immediately, and the new rate will be charged on your next billing cycle. No refunds will be provided for downgrades in the middle of a billing cycle.
6. Cancellations
You may cancel your subscription at any time. Your access to the service will continue until the end of the current billing period. No refunds will be issued for the remainder of the billing period.
7. Contact Us
If you have any questions about our refund policy or need assistance, please contact us:
- By email: [email protected]
- By visiting this page on our website: https://kloudfox.com/contact-us/
